Terms

Using BuyerNotes

BuyerNotes is currently offered only in the United States. You must be at least 18, located in the United States, and able to enter a binding agreement. If you use BuyerNotes for an organization, you represent that you have authority to bind it to these Terms.

You are responsible for your account, the accuracy of information you provide, and activity performed through your sign-in and report-sharing links. Keep those links secure and tell us promptly if you believe one has been compromised.

BuyerNotes provides first-pass acquisition research and organization tools. It does not perform legal, tax, accounting, financing, investment, valuation, or other professional diligence, and it does not recommend that you buy, sell, or pass on a business.

Your materials and BuyerNotes materials

You retain ownership of materials you submit. You give BuyerNotes a limited permission to host, copy, parse, analyze, transform, and display those materials only as needed to provide, secure, support, and improve the service and to meet legal obligations.

You may submit material only when you have the right to do so. Do not submit unnecessary personal, medical, payment-card, government-identification, or other regulated data. You are responsible for deciding what may be shared with partners, lenders, advisors, or anyone receiving a report link or export.

BuyerNotes and its licensors retain their rights in the service, software, design, and other materials we provide. Subject to these Terms and your plan limits, BuyerNotes gives you a limited, non-exclusive, non-transferable right to use the service and to use your generated reports for your own lawful acquisition-review purposes. You may not copy, resell, reverse engineer, or bypass restrictions on the service except where the law does not permit that restriction.

AI output and evidence

BuyerNotes uses automated and AI-assisted systems and can make mistakes. Output, including summaries, citations, calculations, classifications, and interpretations, may be incomplete, outdated, or incorrect. Evidence labels and citations describe the available support; they do not guarantee that a claim is true or that a source is complete.

You are responsible for reviewing the output and independently checking important information against original source documents and other reliable sources before relying on it. Use qualified advisors before making a transaction decision. Do not use the service as the sole basis for an acquisition, financing, employment, legal, tax, or other consequential decision.

Plans, payments, and cancellation

Prices, included usage, billing frequency, and one-time purchase terms are shown at checkout. Stripe processes payments. Subscriptions continue until canceled through the available billing portal or support workflow. Cancellation stops future renewals, and paid access ordinarily continues through the current billing period.

BuyerNotes provides a full refund for a duplicate or incorrect charge or when a paid report is not delivered. BuyerNotes first retries or replaces a paid report at no additional charge when it fails to generate, fails its automatic publication checks, cannot be opened in your account, or omits a section included in the option you purchased. If BuyerNotes still cannot deliver a usable report, BuyerNotes provides a full refund. A completed report may still identify missing seller evidence; surfacing those gaps is part of the report. A first subscription payment may be refunded within 7 days when no paid report has been generated. A completed report that meets that delivery standard is otherwise non-refundable unless applicable law requires a refund.

Refunds, credits, failed payments, disputes, and unused entitlements are reviewed by the billing owner. Related unused credits are reconciled after a refund or dispute is final. Contact support before filing a payment dispute so the billing owner can investigate. BuyerNotes will not ask you to send full card details.

Acceptable use

You may not break the law; violate privacy, confidentiality, intellectual-property, or contractual rights; upload malware; probe or bypass security or usage controls; interfere with other users; misrepresent automated output as verified professional advice; or use the service to make prohibited high-impact decisions about another person.

We may limit, suspend, or terminate access when reasonably necessary to protect users, providers, BuyerNotes, or the integrity of the service; when required by law; or after a material or repeated breach of these Terms. We will preserve relevant billing or support review and give notice where practical. You may stop using BuyerNotes at any time, but cancellation and deletion remain subject to the payment and retention terms described here and in the Privacy Notice.

Third-party services and sources

BuyerNotes depends on third-party hosting, storage, database, email, payment, AI, and public-source services. Third-party services and sources may change, become unavailable, or contain errors. Your use of a provider-hosted checkout or billing portal may also be subject to that provider's terms and privacy notice.

BuyerNotes may link to or cite third-party content. A citation or link does not mean BuyerNotes controls, endorses, or guarantees that content, and the third party may change or remove it.

Disclaimers and limits on liability

To the fullest extent permitted by law, BuyerNotes is provided as available and without warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. BuyerNotes does not warrant that a report, citation, calculation, source, or third-party service is complete, current, or suitable for a particular transaction.

To the fullest extent permitted by law, BuyerNotes LLC and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities. Their aggregate liability arising out of the service or these Terms will not exceed the greater of $100 or the amount you paid BuyerNotes during the 12 months before the event giving rise to the claim.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, or any liability, right, or remedy that applicable law does not allow to be excluded or limited.

Changes, disputes, and general terms

We may update these Terms as the service or law changes. We will post the revised effective date and, for a material change, require renewed acceptance through the sign-in flow or provide another appropriate notice. Changes do not retroactively alter a dispute that arose before the change took effect.

Before starting a formal dispute, please contact us so we can try to resolve it. These Terms do not require arbitration and do not waive any non-waivable consumer protection. Any unresolved dispute may be brought in a court with lawful jurisdiction under applicable federal and state law.

If a provision of these Terms is unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver. You may not assign your account or these Terms without our consent; BuyerNotes may assign these Terms in connection with a merger, financing, reorganization, or sale of the service. These Terms and the Privacy Notice are the entire agreement about the service unless we agree otherwise in writing.

Questions about refunds, privacy, deletion, service access, or these Terms should be sent to the support contact below.